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The RecordEASE Document Recording module provides an on-line/real-time work queue that can be displayed based on such things as Land Type (Abstract, Torrens or Both), Customer, Staff Name, etc. The Work Queue is used to track the progress of packages through the department workflow - from the moment the receive process begins until the package is verified and documents are ready to be returned to the customer. Using the list criteria fields, the queue can be quickly limited or expanded to include packages at a particular stage, related to a specific customer, worked on by a particular deputy, etc. Flexible package types and fees allows for facility customization.